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Helpdesk

This is where support issues can be raised for investigation by the hotline. You must be logged into a valid helpdesk customer account when raising helpdesk tickets.

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title	Note

Helpdesk accounts (aka customer accounts) are not the same as Jira accounts.
These do not count towards our account limit, so any number of them can be created.

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Knowledge Base

This is where the knowledge base lives. If you want to manually browse the knowledge articles this is the place to go.

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title	Note

A Jira account is needed to modify these articles. But you can browse and export articles to PDF without an account.

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HTML

<link href="https://fonts.googleapis.com/css?family=Titillium+Web" rel="stylesheet">
<style>
body {
    font-family: 'Titillium Web', sans-serif !important;
    background-color: #d2d7dc !important;
}
h1 {
    background-image: linear-gradient(to right, #1E539E, #81D0F5) !important;
    background-color: #1E539E !important;
    color: white !important;
    padding: 40px !important;
    margin: -20px -20px 0 0 !important;
    font-size: 3em !important;
    border-bottom: 6px solid #e40038 !important;
}
h2 {
font-size: 2em !important;
color: #1E539E !important;
}
h2 a {
 color: #1E539E !important;
}
h2 a::before {
content: ">";
color: white;
height: 21px;
width: 21px;
background-color: #e40038;
border-radius: 50%;
display: inline-block;
font-size: 20px;
text-align: center;
line-height: 16px;
position: relative;
top: -4px;
margin-right: 8px;
}
h3 { font-size: 2em !important; color: #81D0F5 !important; }
h3 a { color: #81D0F5 !important; }
#full-height-container {
    background-color: #d2d7dc !important;
}
#likes-and-labels-container {display:none;}
#comments-section {display:none;}
.ia-splitter-left {display:none;}
#footer {display:none;}
.page-metadata {display:none;}
#main-header {display:none;}
#main {margin-top: 30px !important; margin-left: 20px !important; margin-right: 20px !important; padding: 0 !important;}
#header {display:none;}
div.columnMacro:nth-child(2) { border-left: 1px solid #1E539E;}
div.columnMacro { padding: 0 20px !important;}
.sectionColumnWrapper {
    overflow-x: visible !important;
}
</style>

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