RTA Knowledge Base

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You must have an account and be logged in to create an issue. When required, the system will prompt you to log in. If you do not have an account you can create one using the Register Here link shown below.

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Organizations


An Organization allows you to group colleagues in your business together, so that they can:

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You can request changes to your organization as shown below. See the 'Raising Requests' section of this guide for more information. 

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Here you can request to create a new Organisation, change the users, or request a list of current users.

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Shared machines/accounts

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Start by selecting your local region, from the list shown below. Choose the relevant ticket type for your query, and fill in the fields.

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Then select the appropriate ticket type.

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Finally, fill in the fields with the relevant details and create the request.

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Managing Tickets

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