If you want to disable your user for our ticket portal create a request in the ticket portal for your booked service.
Step-by-step
Follow this instructions:
- Open the ticket portal at https://rtahotline.etas.com/jira/servicedesk/customer/portal/20
- Select your booked service at the left side
- Select the ticket type "Report a request (for xyz service)
- Enter "Disable my account" in the summary field
- Enter "Please disable my account <your-email-address> latest on <date>" (put here the date when the account should be disabled. Otherwise if you state no concrete date we will disable the account as soon as possible.